Q: What else does an SMC membership offer me?
A: As an SMC member you benefit from 60 years of
marketing experience. The programs we offer WORK, and work well. You've got
 all the know-how of a longtime industry insider right at your fingertips!
Q: What about shipping? Will my orders take a long
time, and cost a lot in shipping fees?
A: By using SMC as your sole supplier, you have
access to a huge range of products — so you don't have to pay shipping charges
from a variety of
different companies! And don't worry about delays, because in most cases SMC ships
within 1-2 business days
of receiving your
order!
Q: Is SMC a franchise opportunity?
A: Absolutely not. Franchises have their hand in
your till for their share of the profits, advertising fees, franchising fees,
training
fees... you
name it! With SMC, business is simple and clear-cut — you
buy at super low SMC member prices, and sell at
whatever price you're
happy with! That's it!
All the remaining money is yours to keep.
And remember, you're not under any obligation
to buy exclusively from us. That's another difference from a franchise. In fact,
we encourage you to shop around. We know we've got the best variety, best quality,
and best prices around!
Q: You say you'll keep me informed of new products,
services, programs, etc. How often?
A: The SMC Member Website (www.smcorp.com) is always
up-to-date with new merchandise arrivals, special promotions,
services, etc.
The latest copy of The Specialty Wholesaler Newsletter is always available
online, and updated every month. This
newsletter is packed
with information
about the latest arrivals, news stories, money-making tips, and success stories
from
fellow SMC
members.
Q: Can I drop by to personally view SMC's
facilities?
A: We'd love to see you! Feel free to drop by
anytime during business hours. Hours can vary seasonally so call Member Support
before you visit. Our address is:
Specialty Merchandise Corporation
13230 San Bernardino Ave.
Fontana, CA 92335
Q: Can I phone my orders into SMC?
A: Toll-free! You may order by phone toll-free from
all 50 states, plus Canada, Puerto Rico and the Virgin Islands. For fastest
service, order online
at www.smcorp.com. Additionally, you may FAX your order.
Q: Do I have to order a minimum amount of
merchandise to remain a member?
A: No. You operate your business at your own pace.
Order only what you need, when you need it.
(Usually after you've
already sold
it!)
Q: Will you drop-ship orders for me?
A: Absolutely, and at no extra charge. The shipping
document will carry your name, not SMC's, so your customer doesn't learn your
source. This way, you
don't ever have to physically handle a single item if you
don't want to!
Q: What if I join SMC and decide it's not for me?
A: Just send your Membership Kit back within 30 days for a complete refund of your membership fee, less shipping and handling.
Q: If I start on the payment plan, do I enjoy all
the privileges of membership?
A: Yes! all of SMC's services, products, and
programs are at your disposal immediately!
Q: What are the rules governing SMC Membership?
A: The rules governing SMC Membership can be viewed
by clicking "SMC Standard Membership Rules" link below.
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